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Frequently Asked Questions

+ What are the kit sizes like?

Kits from Joma, Macron and Atmo are what we would call “normal” sizes. That means you should opt for the same size you usually require when purchasing sportswear.

To get the best indication of what size to choose, have a look at our Size Guide

+ Can we have our own logo printed on the clothes?

It is no problem having your own club or sponsor logo printed on the clothes. All you have to do is send us the logo as a print-ready file.

We prefer receiving files for print as vectors (i.e. ai, eps, svg or pdf) or as image files (i.e. png or jpg) in high resolution. If you are unsure whether your file is suitable for print, send it across to us so we can test it out.

+ Can we have several sponsors on the clothes?

Yes, you will be able to add more than one sponsor print on the clothes. You can e.g. have two sponsors on the front or one on the front and one on the back below the numbers. The quantity and placement of sponsors is entirely up to you. Just write your wishes as a comment when you order. You will then receive a sketch with all logos for approval before the order is started.

Note: We only offer our "sponsor discount" if our logo is placed on the front and neck (as shown in our designer). At the same time, however, there may be other sponsors located elsewhere.

+ Is it possible to try the clothes on before ordering?

If you would like to try on the clothes before making an order, we are able to offer you the option to order a test kit or parts. This means we send you the parts or sizes you wish to try on.

To receive a test kit we require a deposit equal to the value of the item. This deposit is refunded as soon as we receive your return of the items.

+ Do you have a minimum order value?

Yes, a minimum of 4 sets on new orders.

However, please be advised that for supplementary orders, a shipping fee of 14 EURO will be added if your order does not exceed a total value of 150 EURO.

+ Which format should logo files be sent as?

In principle we can use most formats for logo prints. The result will however be better if the logo is supplied as a vector file (i.e. ai, eps, svg or pdf) or an image file (i.e. png or jpg) in high resolution. Image files of a lower resolution will often produce a blurred result.

If you are unsure whether your file is optimised for print, please send it across and we will test it for you.

+ What print is included in your prices?

The following print is included in the prices for team kits and running shirts:

Player jerseys: Number.
Player shorts: No print included.
Socks: No print included.
Tracksuit Tops: Number / initials / team name / logo in one colour included in price.
Tracksuit bottoms: Number / initials on thigh included in price.
Balls: No print included.
Sports bags: Number / initials / team name / logo in one colour included in price.
Running shirts: One logo in one colour included in price.

/ = or
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+ When will I receive my order?

Our delivery time will under normal circumstances be around 14 days from final approval of your order. If you need the clothes sooner than this, please contact us to enquire about your options.

+ What is the difference between the different kinds of fit?

A short description of the different fits would be as follows:

Standard fit: Standard fit is the shape of the classic football jersey.

Semi fitted: Semi fitted is not too different from standard, but often looks slightly more elegant on the body.

Slim fit: Slim fit or “fitted” means that the clothes are tailored to the shape of the body, and will have a more snug fit than a classic football jersey.

Body fit: Body fit means that the clothes are worn very close to the skin. This is the kind of fit used for base layers and ski thermals.

+ How do I pay?

Payment can be made using debit or credit cards (VISA, Mastercard and Maestro) or via standard bank transfer.

We will send you all information about payment as soon as you have approved the order.

+ Can I get a discount?

We offer the following discounts:

Sponsor print discount: If you choose to play with the Sportmonda logo on the clothing, you get a 40% discount on the player set. Any additional prints or options are not included in the discount.

Volume discount: When purchasing a minimum of 20 complete team sets, you get a 30% discount on the entire order. If you order a minimum of 40 complete team sets, we increase the discount to 35% on the entire order.

Please note that the Sportmonda sponsor print and volume discount cannot be combined. The maximum discount that can be achieved is 40%.

+ Can we see a sketch of the clothes before it goes to print?

Yes, you will always be offered the opportunity to see a sketch before we send to print.

When we receive an order we create a graphic sketch of the clothes. This is then sent to you for approval alongside the order confirmation. If you have any comments at this point, we will make adjustments before the clothes are sent to print.

+ How do I wash printed sportswear?

We recommend following these laundry instructions:

- Wash your clothes inside out.
- Do not wash at temperatures above 30 degrees celsius.
- Do not tumble dry the clothes.
- Hang your clothes up to dry immediately after washing, and do not fold damp or wet clothes.
- Refrain from using fabric softener or other powerful laundry products.
- Pay attention to the laundry label attached to the clothes.

If you do not follow the laundry instructions you are at a higher risk of compromising the quality of the print and the clothes. For example, your print may become worn before its time or even come loose.

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